Understanding if the devices you have in your fleet are the ones best suited for your users can be difficult to ascertain and the complexities of your device configuration go deeper than you think. It’s comprised of the device model and mix of hardware components such as CPU and memory. For the CPU configuration, customers need to be cognizant of the generation of Intel Core CPU that they have (i3, i5, i7, etc.). These CPUs have been an integral part to the increased efficiency of laptops, but many users still have difficulty understanding the differences in device performance that each CPU brings. Memory is another factor that affects hardware performance which is why many customers ask whether they need 8GB, 16GB or more to get the job done right.
It is precisely these common scenarios that has led HP to provide high-level information on CPU and Memory utilization using the TechPulse platform. TechPulse needs to provide a tool for IT decision makers (ITDMs) to measure their device performance more objectively within their fleet and against other companies to help determine if they are using devices best suited for their business. Blue Screen Errors or startup/shutdown slowdowns could be a symptom of a larger issue related to the underlying device model or configuration. By using HP TechPulse, customers can compare their particular model to thousands of others and see where their devices stack-up in terms of performance.
The new Hardware Performance Comparison Report allows customers to compare the performance of a given device configuration to other configurations within the same company or against the HP TechPulse benchmark for that configuration. The comparisons are made for 5 key metrics:
- CPU utilization
- Memory utilization
- Number of Blue Screen errors
- Startup time
- Shutdown time
This detailed report also allows the performance comparison on the individual device’s level to identify which devices are of most interest. As we can see in the example graphic below, a configuration comprised of device model, CPU model, and amount of memory can be compared week-to-week based on your device fleet’s memory utilization to that of TechPulse Benchmark. We can see that the significant difference between the benchmark and actual performance could be an indicator that an upgrade may be necessary.
Looking closer at the device level, we can see the devices that feature a particularly high memory usage. The device at the top of the chart shows a 45% of difference compared with the benchmark model meaning that is using over 90% of memory which is unusually high. This should signal to the internal team that there needs to be further analysis before making a final decision into which configuration is best. The comprehensive insights available in these HP TechPulse reports give you the ability to deep dive into a particular device and analyze its hardware and software telemetry from top to bottom.
Furthermore, the same configuration can be compared to a set of other configurations in the same fleet. For example, if we want to evaluate how the new version of the model G5 is doing compared to G4, G3, G2 or G1 given the same amount of memory, we can run the same comparison to help generate a reliable performance solution.